Artboard Studio Refund Policy
At Artboard Studio, we want you to feel confident before subscribing. That's why we offer a free plan that allows you to explore the platform before purchasing a premium subscription.
Free Plan
The free Artboard Studio plan includes:
- Up to 3 mockup item imports
- Up to 3 exports
- Up to 3 image uploads
You can use these features to evaluate whether Artboard Studio is right for your needs before upgrading.
14-Day Money-Back Guarantee
If you purchase any Artboard Studio subscription plan and decide it's not the right fit, you may request a full refund within 14 days of your original purchase date.
We will cancel your subscription and issue a full refund—no questions asked.
While providing feedback is completely optional, we always appreciate hearing why Artboard Studio didn't meet your expectations, as it helps us improve the product and user experience.
How to Request a Refund
To request a refund, please contact us at:
In your email, please include:
- The email address associated with your Artboard Studio account
- The last four digits of the credit card used for the purchase
Providing this information helps us locate and process your subscription more quickly.
Refund Processing Time
Once your refund has been approved, processing times may vary depending on your country, bank, and payment method.
Most refunds are completed within 5 to 15 business days.
Chargebacks and Bank Disputes
If you have already initiated a chargeback, dispute, or payment reversal through your bank, credit card provider, or payment processor, we may not be able to issue a separate refund through Artboard Studio.
In such cases, the dispute process must be resolved directly through your financial institution.
Policy Updates
Artboard Studio reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.
